About us.
Founded by industry veterans, our organization brings deep expertise in debt collection and contact center operations. Clients rely on our proven leadership to deliver measurable results while protecting their brand and reputation.
Committed Leadership
NuSolution’s executive team brings deep expertise in first-party servicing and debt collection, supported by a thorough understanding of industry regulations and best practices. Each leader advanced from entry-level roles, gaining firsthand insight into operational challenges and customer expectations. This practical foundation, combined with a commitment to continuous professional growth, enables our leadership team to drive innovation, foster inclusivity, and lead positive, sustainable change across the organization.
A Culture of Empowerment
NuSolution cultivates a culture rooted in professionalism, service, and compliance. We promote a growth-oriented environment that supports employee engagement and development, empowering our teams to perform at their highest level. By continuously evaluating and refining our operational practices, we have established a sustainable model that significantly reduces attrition. This disciplined approach strengthens performance, drives revenue growth, and delivers long-term value for both our employees and our clients.
Our Amazing Team
Our expert team ensures professional, industry insightful application while delivering on results in a compliant and cybersecure manner.
Phillip Cervin
Founder/CEO
Dynamic executive leader with a strong strategic and tactical background.
Gary Hopkins
COO
Tenured executive with a demonstrated history in financial services and call center management.
Frank Tramontano
CIO
Strategic technologist with exceptional IT infrastructure fluency and delivery improvement.
Lynn Reynolds
CMO
Executive Sales & Marketing leader focused on strategy and service excellence.